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QSM Certificate File Not Found

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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • May 11, 2020 at 9:20 pm #3789
    ioezenwa@gmail.com[email protected]
    Participant

    After moving QSM to another server, Quiz result printing stopped working.
    After successful certificate generate, when I try to download cert I get File Not found 404 warning.
    I also changed the MySQL database format charste or collation from utf8mb4 to utf8.
    I am also getting this error message: fopen write permission from file VineTestSummary.php
    fopen(results.csv): failed to open stream: Permission denied in TestSummary.php on line 142
    Some code inside the file

    $out = fopen(“results.csv”, “w”);

    May 12, 2020 at 5:49 am #3803
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Welcome to Qsm Pro Support Forum. Hope you are having a wonderful day.

    As we aren’t having this issue at our end, I request you to please share the admin credentials of your website with me so that I can forward the issue to the development team.

    Regards,
    Kriti

    May 12, 2020 at 1:28 pm #3820
    ioezenwa@gmail.com[email protected]
    Participant

    Is this a secure channel to exchange server or wordpress credentials?
    Why is the QSM certificate being generated with percentage signs “%” see example below:
    /inservice/wp-content/plugins/qsm-certificate-1.0.0/certificates/17-52-01%253A19%253A52%2BPM%2B05%252F06%252F2020-0-90.pdf
    The above pdf file exists in the directory as this:
    /inservice/wp-content/plugins/qsm-certificate-1.0.0/certificates/17-52-01%3A19%3A52+PM+05%2F06%2F2020-0-90.pdf
    How can I change the QSM-Certifcate program or php to avoid the use of special characters, such as % or +?

    May 12, 2020 at 2:32 pm #3832
    Kriti SharmaKriti Sharma
    Keymaster

    If you set the message as private then only you and I can see the WordPress credentials. And no other user can see this.

    Regards,
    Kriti

    May 12, 2020 at 3:43 pm #3840
    ioezenwa@gmail.com[email protected]
    Participant

    Thanks for getting back to me.Please can you explain to me how to change the certificate generation so that the generated certificate pdf file name and the name on the browser when I click download will be thesame.Here is what I get on the browser when I click download: https://vinehomecare.com/inservice/wp-content/plugins/qsm-certificate-1.0.0/certificates//17-52-01%253A19%253A52%2BPM%2B05%252F06%252F2020-0-90.pdfHere is the actual file name in the server folder: 17-52-01%3A19%3A52+PM+05%2F06%2F2020-0-90.pdf
    I am currently getting 404 error, File Not Found from the browser when the file exists.The problem is transposition of special characters before display on the browser.  How or where can I control the filename generation? Thanks!

    May 13, 2020 at 11:04 am #3859
    Alexander BonacciAlexander Bonacci
    Participant

    I do have the same issue. I managed to change the filename generation in the code. But now im stuck with the background wont work….

    Why not reply to us all ???

    May 13, 2020 at 11:05 am #3860
    Alexander BonacciAlexander Bonacci
    Participant

    Ioezenwa did you go from a linux to a windows server?

    May 13, 2020 at 1:12 pm #3867
    ioezenwa@gmail.com[email protected]
    Participant

    I moved from linux cpanel host o linux plesk host.
    No Windows involved.

    May 13, 2020 at 1:13 pm #3868
    ioezenwa@gmail.com[email protected]
    Participant

    I fixed it by modifying the file name and removed any encoding.

    May 13, 2020 at 1:13 pm #3869
    Alexander BonacciAlexander Bonacci
    Participant

    Well i moved from linux cpanel to plesk host too, just windows os.

    Maybe it can help them figure out whats wrong

    May 13, 2020 at 1:13 pm #3870
    Alexander BonacciAlexander Bonacci
    Participant

    Can you show me how please?
    im still stuck

    May 14, 2020 at 2:55 am #3894
    Kriti SharmaKriti Sharma
    Keymaster

    Hi All,

    I have forwarded this issue to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    May 14, 2020 at 9:20 pm #3924
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We have no problem downloading certificate.

    Here is my quiz

    Quiz With Certificate

    Here is a sample certificate.

    https://qsm-stg1.expresstech.dev/wp-content/plugins/qsm-certificate/certificates/8-32-04%253A29%253A10%2BAM%2B05%252F14%252F2020-0-0.pdf

    Please disable any option that stops image or file hotlinking from your web hosting control panel.

    Remove any code in .htaccess file that prevents image or file hotlinking.

    Regards,
    Kriti

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