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no include information in the certificate

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  • March 18, 2020 at 1:42 pm #2723
    Kazem FarajollahiKazem Farajollahi
    Participant

    Hi
    I installed the certificate plugin and did all the settings correctly but no information was included in the certificate. I also included the relevant code in the Content section, but there is only one white page with the title above it.

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    March 19, 2020 at 4:31 am #2733
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Kazem,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day.

    I request you to please share the website’s admin credentials with me so that I can look into the issue. Make sure to set the message as private before sharing the credentials.

    Kind regards,
    Kriti

    March 19, 2020 at 4:04 pm #2749
    Kazem FarajollahiKazem Farajollahi
    Participant
    This reply has been marked as private.
    March 19, 2020 at 9:49 pm #2750
    Kazem FarajollahiKazem Farajollahi
    Participant

    Fortunately my problem was fixed
    The reason for my problem was the (date) that was in the settings on Shamsi (iran) and it was fixed when I changed it to Gregorian

    March 20, 2020 at 1:09 am #2758
    Kriti SharmaKriti Sharma
    Keymaster

    Great to know that it is fixed now. Feel free to contact us anytime.

    Regards,
    Kriti

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