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Logic Not Working

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Viewing 15 posts - 1 through 15 (of 17 total)
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  • December 8, 2019 at 7:52 pm #1407
    chuckc@procortech.com[email protected]
    Participant

    For example I have in order Question1, Question2, Question3 and Question4. My logic rule states to skip Question2 and Question3 if Question1 is Yes. This works except after Question4, the next question is Question2 followed by Question3. So all 4 questions are asked when I wanted not to ask Question2 and Question3. What am I doing wrong? Thanks

    December 9, 2019 at 7:47 am #1410
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Welcome to QSM Pro Support. Hope you are doing well.

    I need some time to apply the logic on my test website and then I will let you know about the resolution.

    Kind Regards,
    Kriti

    December 10, 2019 at 11:46 am #1440
    chuckc@procortech.com[email protected]
    Participant

    I’m also getting this error:

    Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/ecoengin/public_html/wp-includes/script-loader.php:2782) in /home/ecoengin/public_html/wp-content/plugins/qsm-save-resume/qsm-save-resume.php on line 159

    December 10, 2019 at 4:43 pm #1442
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    I am forwarding your concern to the development team. Please give us some time to look at it.

    Kind regards,
    Kriti

    December 11, 2019 at 7:39 am #1452
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Please refer to the following screenshot to make your logic work. This way when the user selects ‘yes’ for the question 1, question 4 will show and question 2 & question 3 will hide.

    And I have forwarded your concern regarding the error to the development team.

    Attachments:
    You must be logged in to view attached files.
    December 12, 2019 at 12:21 am #1463
    chuckc@procortech.com[email protected]
    Participant

    I have tried exactly that and it fails. Q1 yes goes to Q4 (Q4 shows below Q1). Q4 (any answer) goes to Q2. But Q2 is labeled Q1 with Q2 answers. Then Q2 goes to Q3 labeled Q1 with Q3 answers.

    Thanks for your help

    Chuck

    December 12, 2019 at 5:38 am #1467
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I just only one logic which I shared with you. and the logic was working as per your requirements. When I select yes for Q1, Q4 shows after Q1 and Q2, Q3 hides. When I provide any answer for Q4 and clicks submit. Q2 & Q3 does not get submitted. Have you applied any other logic after the logic I shared with you above?

    Regards,
    Kriti

    December 12, 2019 at 11:30 am #1473
    chuckc@procortech.com[email protected]
    Participant

    No it does not work. Q2 & Q3 still are shown and not hidden. I deactivated the Save and Resume plugin. This fixed the error message, but did not fix hiding Q2 & Q3 and did not fix the wrong question appearing with the answer array. Thanks for trying

    December 14, 2019 at 8:22 pm #1503
    chuckc@procortech.com[email protected]
    Participant

    I want to help you solve my problems. I want to get more information to pass back to you. Could you please tell me where the logic rules are stored in the database. I looked in the tables mlw_autosave, mlw_qm_audit_trail, mlw_questions, mlw_quizzes and mlw_results and I couldn’t easily see any rules. Also questions that I have deleted in the front are still appearing in the mlw_questions table. Can I use mysql to delete those questions in the table Thanks

    December 15, 2019 at 1:35 pm #1507
    chuckc@procortech.com[email protected]
    Participant

    I deactivated all plugins and changed theme from Avada to Twenty Twenty. The question logic still dose not work correctly. Changing the theme had no effect. Deactivating the plugins had an effect on formatting rules as shown in attachment

    Attachments:
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    December 15, 2019 at 3:09 pm #1511
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Did the logic work after deactivating the plugins? I don’t understand why the same logic was working on my system but not on yours. I request you to please check the logic once again in my screenshot I shared above. I also request you to please share the URL with me on which you are applying the logic.

    Regards,
    Kriti

    December 16, 2019 at 1:11 am #1518
    chuckc@procortech.com[email protected]
    Participant

    The logic is still not working after deactivating all plugins. I started a new quiz with 4 new questions. Question 1 (Q1) has 3 answers Q1A1, Q1A2, Q1A3. I added one logic rule when Q1 has answer Q1A2 show Q4 and hide Q2 and hide Q3. I have attached 2 images. Note how Q1 appears with answers Q4A1 and Q4A2. It should be question 4. I only want 1 question per page so I changed 0 questions per page to 1. Thanks for your help

    Attachments:
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    December 16, 2019 at 5:33 am #1522
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Can you share the admin credentials of your website with me so that I can have a look at the issue? I request you to please make the message as private and take a backup of your website before sharing the credentials.

    Regards,
    Kriti

    December 17, 2019 at 12:23 am #1552
    chuckc@procortech.com[email protected]
    Participant
    This reply has been marked as private.
    December 17, 2019 at 12:03 pm #1563
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I logged in to the staging website but then it is not allowing me logged in to the WordPress admin panel. Are both passwords different?

    Regards,
    Kriti

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