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issue after last update

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Viewing 4 posts - 16 through 19 (of 19 total)
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  • January 4, 2020 at 5:35 pm #1764
    Mo MoMo Mo
    Participant

    hello
    after version 6.4 updating
    last version was working fine is 6.3.5
    i still facing this damn issue, If you are unable to solve this problem, please tell me until I delete this add-on from all of my sites and I will not deal with you again
    thanks in advance!

    January 6, 2020 at 5:41 am #1772
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Can you please share the credentials of your website? So that I can remove the issue you are facing. I request you to please set the message as private before sharing the credentials.

    Regards,
    Kriti

    January 7, 2020 at 1:04 am #1799
    Mo MoMo Mo
    Participant

    hello
    i can’t, because it’s websites yo clients i have
    and it’s has senstive informations
    you can tild me how i can fix it like other issues you was tild me before
    don’t worry i’m web developer
    thanks

    January 7, 2020 at 6:49 am #1804
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    In that case, I can instruct you how you can remove empty blank spaces from the answers. To do this, open each and every question from the admin panel. Go to answer fields and keep the cursor at the end of the answer. Hit DELETE key to remove any empty blank space at the end of the answer. Also, look for the blank space at the front of the answers.

    If this does not resolve the problem, please roll back the QSM version to 6.3.5.

    Kind Regards,
    Kriti

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