Error 0024
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- This topic has 9 replies, 7 voices, and was last updated 1 week, 1 day ago by
Ali Raza.
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December 27, 2019 at 2:13 pm #1674
[email protected]
ParticipantHi there
I’m just getting set up and there are a few things going on. This is the error code:
Error 0024 – Usage tracker failed due to following reason: cURL error 6: Could not resolve host: data.quizandsurveymaster.com
Then I read somewhere that there is a theme conflict – how do I fix that?Thank you in advance
AndreaDecember 27, 2019 at 4:02 pm #1676Kriti Sharma
KeymasterHi,
Welcome to QSM Pro Support. Hope you are doing well.
To check for the theme conflict. Try switching the theme of your website to the basic WordPress theme. If the error resolves then use a different theme for your website than the one you were using before.
Also, make sure to take a backup of your website before switching between themes.
Regards,
KritiJanuary 13, 2020 at 4:55 pm #1901Kriti Sharma
KeymasterHi,
We have refunded the amount for your purchase.
Regards,
KritiApril 13, 2025 at 3:48 pm #12982alex arafat
ParticipantHey Andrea, I had that exact issue on my plumbing supply chula vista blog not too long ago. The error code you mentioned popped up, and after some digging, I found out it was a theme conflict causing the problem. What worked for me was switching to a default WordPress theme like Twenty Twenty-One to test things out. Once I confirmed the error disappeared, I knew it was the theme. From there, I either updated the theme or reached out to the developer for support. It’s a bit of trial and error, but that should point you in the right direction. Good luck!
May 12, 2025 at 6:34 pm #13292james morgan
ParticipantError 0024 with “cURL error 6: Could not resolve host” usually means your server can’t connect to the external service — in this case, data.quizandsurveymaster.com. This could be due to:
DNS issues on your web host
Firewall or server restrictions
Or, as you mentioned, a theme or plugin conflict
Here’s how you can troubleshoot:
Switch to a default theme like Twenty Twenty-Four temporarily to check popeyes menu. If it does, your current theme is likely the issue.
Disable all plugins except QSM, then re-enable them one by one to identify any conflicts.
Check DNS settings or contact your host, especia
May 13, 2025 at 4:34 pm #13308Stanley Haskins
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May 15, 2025 at 6:30 pm #13335james morgan
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May 18, 2025 at 9:06 pm #13359james morgan
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May 22, 2025 at 8:22 pm #13412Sadaf Fawad
ParticipantHi Andrea,
That error usually means your server is having trouble connecting to the external URL, likely due to a DNS resolution issue. A few things you can try:
Check your hosting environment – Make sure your server has a stable internet connection and can reach external servers.
Verify DNS settings – Sometimes, the DNS settings on your server or cPanel might be misconfigured.
Firewall or security plugins – These might block outgoing connections. Temporarily disable them to test.
Theme conflict – Try switching to a default WordPress theme like Twenty Twenty-One. If the error goes away, the issue is likely theme-related. You may need to contact your theme developer for a fix or use a child theme to isolate the problem.
Also, if you’re using any custom code or lesser-known plugins, make sure they’re updated and compatible with the latest version of WordPress and PHP.
Hope this helps! And by the way, while troubleshooting, I found myself diving into some oddly relaxing content like dark riddles — perfect for a quick mental break when debugging gets too intense.
All the best,
Sadaf FawadMay 23, 2025 at 12:36 pm #13420Ali Raza
ParticipantLock & Key Barnsley delivers reliable solutions—just like troubleshooting **Error 0024** requires precise diagnosis and action. This error often indicates hardware or software issues needing careful attention to restore functionality. Whether it’s a lock system glitch or digital device fault, resolving such errors swiftly ensures security and efficiency. Just as a locksmith expertly fixes physical locks, addressing error codes methodically keeps systems running smoothly, preventing further complications and maintaining peace of mind.
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