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Embed link not working

Welcome to QSM Support Forum. › Forums › QSM Pro Support › Embed link not working

Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 26, 2019 at 4:12 am #1276
    Retha LombardRetha Lombard
    Participant

    Good day

    I use the newest QSM version, together with WordPress 5.3 and Elementor. When I add an embedded link to my page and view the page, I get the error “There has been a critical error on your website.” and the quizz does not display. If I use the link to the quizz option, the quizz displays correctly. The option to embed worked fine previously. I copied the quizz that I used before (when it was working) and split it into three new quizzes. It is these three new quizzes that does not work. Unfortunately I deleted the original quizz so I cannot test if the copying is the issue. I also only recently upgraded to WordPress 5.3, does not know if this could be the issue.

    November 26, 2019 at 5:33 am #1278
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Retha,

    Welcome To QSM Pro Support. Hope you are doing well.

    Let me forward your concern to the development team. Please give us some time to look into the issue. We will get back to you as soon as we have some resolution to the problem.

    Regards,
    Kriti

    November 26, 2019 at 8:36 am #1280
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We are able to embed quiz into a page with elementor editor. Please have a look at the following recording:

    https://drive.google.com/open?id=1CcmtYT65PYJBUwOYlgM7-FGGy02IZpSS

    If the issue is still not resolved you can share the login credentials with us so that we can have an indepth look at the isuue.

    Regards,
    Kriti

    November 26, 2019 at 3:39 pm #1284
    Retha LombardRetha Lombard
    Participant

    Good day

    Thank you, I will investigate further after watching you video.

    November 26, 2019 at 5:55 pm #1287
    Retha LombardRetha Lombard
    Participant

    Thank you, this worked now! Must have been something on my computer that cleared when I restarted the computer.

    November 27, 2019 at 5:41 am #1291
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Retha,

    I am glad that your problem is resolved now. Thanks for reaching out to us.

    Regards,
    Kriti

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