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Check answer not showing up in multiple choice questions

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Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • March 25, 2020 at 7:05 pm #2839
    muhamamd Usmanmuhamamd Usman
    Participant

    Hi,

    After the new update we are not able to see the check answer button in Multiple choice questions. Earlier, we used to select two options and a button is visible stating check answer. The button is missing. Attaching a screenshot for earlier chek answer button.
    Second issue is that the result page shows alot of spacing which is not appealing to the users. Why is so much space between the lines. PLease find the Screenshot.

    Regards

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    March 26, 2020 at 9:18 am #2853
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Muhammad,

    Welcome to QSM Pro Support forum. Hope you are doing well.

    As we are not experiencing this issue at our end. I request you to please check for plugin and theme conflict. If you have any question regarding how to do this, please let me know.

    Regards,
    Kriti

    March 26, 2020 at 4:41 pm #2856
    muhamamd Usmanmuhamamd Usman
    Participant

    We are not experiencing any conflicts. We just updated the plugin. Also, we are facing check answer issue it is missing in multiple choice questions.

    March 27, 2020 at 4:18 pm #2878
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Muhammad,

    I request you to please share the website’s admin credentials with me so that I can forward it to the development team. Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

    March 27, 2020 at 9:24 pm #2886
    muhamamd Usmanmuhamamd Usman
    Participant
    This reply has been marked as private.
    March 28, 2020 at 6:19 pm #2899
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Muhammad,

    I am going to forward your issue to the development team but expect a little delay as it is weekend over here.

    Kind regards,
    Kriti

    March 29, 2020 at 9:16 pm #2910
    muhamamd Usmanmuhamamd Usman
    Participant

    OK thank you can you please push this on monday

    March 30, 2020 at 5:18 am #2913
    Kriti SharmaKriti Sharma
    Keymaster

    Ye, I am forwarding this issue to the development team right now.

    Regards,
    Kriti

    March 31, 2020 at 5:22 am #2941
    muhamamd Usmanmuhamamd Usman
    Participant

    Do you have any update or can you give us some time frame. When do we expect these issues to be resolved.

    March 31, 2020 at 12:17 pm #2951
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Muhammad,

    QSM plugin does not have a question type that has a check answer button, perhaps you have been using another third party plugin prior to using QSM.

    You may want to see what is available in QSM.

    The following is a documentation on available question types.

    Question Types

    The following is a test quiz which shows all available question types.

    All Question Type Test With Auto Pagination

    You may want to try using the “hint” advanced option. Which enables you to add a hint to your question, as a guide to the correct answer.

    https://drive.google.com/open?id=1TsfCmNf3lFwvSV7Q2DvL4uJ_cNnltUeV

    Regards,
    Kriti

    March 31, 2020 at 1:21 pm #2956
    muhamamd Usmanmuhamamd Usman
    Participant
    This reply has been marked as private.
    April 1, 2020 at 6:23 am #2972
    Kriti SharmaKriti Sharma
    Keymaster

    Muhammad, we can’t tell what third party plugin you were using for check answer button. Did you recently deactivate or delete any plugin from your website?

    Best regards,
    Kriti

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