Certificate 1.0.2
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- This topic has 8 replies, 3 voices, and was last updated 2 days, 2 hours ago by
alex arafat.
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May 13, 2020 at 2:13 pm #3872
Alexander Bonacci
ParticipantCant get background to work.
Did work with 1.0.0 now im using 1.0.2. If works with old pictures i lib. But now newly uploaded
May 13, 2020 at 11:03 pm #3880Kriti Sharma
KeymasterOk, Alexander. I will check this and get back to you. Please expect a little delay in response as I am little unwell right now.
Regards,
KritiMay 14, 2020 at 12:34 pm #3907Alexander Bonacci
ParticipantPlease i have big issues. I cant use old plugin either. 1.0.0 wont generate “Download certificate” link. Its broken. And when i install new one 1.0.2, its just blank background if I use new pictures.
Its very critical š
May 15, 2020 at 2:59 am #3932Kriti Sharma
KeymasterOk Alexander,
Let me talk to the development team regarding this issue. I will get back to you as soon as I hear back from them.
Regards,
KritiMay 17, 2020 at 6:49 pm #3962Kriti Sharma
KeymasterHi,
The following is our quiz for testing certificate 1.0.2 addon plugin.
We did not encounter any problem.
https://drive.google.com/open?id=1GdTQV2oyzcDiSqhDtfQGfg-fONExNqLA
Here is a sample of the generated certificate. It has a background image.
Please check for the following.
1) Check that the image size is not huge. It should be a file size in kb and not in megabyte.
2) Upload the image to WordPress media folder and copy and paste the direct link to image file into plugin’s option.
3) Disable any file hotlinking prevention setting in web hosting’s control panel.
4) Remove any file hotlinking prevention code from .htaccess file.
5) The certificate is kept with the plugin’s folder, therefore you cannot have a restriction set on your web hosting control panel or .htaccess script from preventing browser to access this file within your WordPress plugins folder. ( remove any security plugin if you have any )
If the above does not help.
Please set your WP_DEBUG and WP_DEBUG_LOG to true.
and check your wp-content/debug.log file for any fatal error.
If you encounter a memory exhaust error, please increase your server memory.
You may zip up your debug.log file and pass it to us, if you require our help in analyzing it.
Regards,
KritiMay 17, 2020 at 8:29 pm #3978Alexander Bonacci
ParticipantHello again.
So you will know if the issue appears again with others.
1. Certificate white background issue – SSL certificere on the website was wrong. It made an authentificationn error with the pdf api in tcpfc.
2. I had an issue that plugin could be viewed. Is an encode problem for those who use plesk servers. U can go into settings and “allow double escaping” – But that req system admin.
now you know for future customers.
May 17, 2020 at 8:30 pm #3979Alexander Bonacci
ParticipantEDIT: TCPDF
AND 2. had an issue that the certificate couldnt be viewed by url. It gave 404 error
May 18, 2020 at 8:13 am #3990Kriti Sharma
KeymasterThanks Alexander, I will forward your findings to the development team.
Regards,
KritiSeptember 19, 2025 at 4:44 pm #15192alex arafat
ParticipantIāve been having trouble getting the background to work with the new version (1.0.2). It was fine with older pictures in the library, but the newly uploaded ones arenāt showing up correctly. Itās been a bit frustrating, especially since I was hoping to finish my travel content for the site. I might need to check the settings or file formats to see if thereās an issue with the new uploads. I just want everything to run smoothly so I can share the best travel guides with everyone!
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