Skip to content Skip to main navigation Skip to footer

CAN’T ADD A QUESTION

Welcome to QSM Support Forum. › Forums › QSM Pro Support › CAN’T ADD A QUESTION

Tagged: 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • March 18, 2020 at 8:37 am #2720
    ZIM OKEKEZIM OKEKE
    Participant

    When I want to add questions, it doesn’t respond. Though I initially added a question before I updated it to latest version.

    I have deactivated and activated the plugin but still same issue.

    My site url is http://www.cezquiz.com

    March 19, 2020 at 4:26 am #2732
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Zim,

    Welcome to Qsm Pro Support Forum. Hope you are having a great day.

    Since, we are not experiencing this issue at our end. I request you to please check for plugin conflict or theme conflict. To do this, disable all of the plugins at once and enable one by one by checking which one is causing the conflict. If this does not resolve the issue, change the website’s theme to another theme and check whether the issue is resolved or not.

    Please let me know.

    Kind regards,
    Kriti

    January 10, 2025 at 2:57 pm #12231
    Marietta CaldwellMarietta Caldwell
    Participant

    It sounds like you’re encountering an issue with adding questions to your site, even after updating the plugin and reactivating it. Here are some troubleshooting steps to help resolve the issue:

    Check Plugin Compatibility: Ensure that the plugin you’re using is compatible with the latest version of your WordPress installation. Sometimes updates to WordPress can create conflicts with outdated plugins like .

    Clear Cache: Clear your browser cache and any caching plugins you might be using on your site. Sometimes, cached files can cause issues with updated functionality.

    Disable Other Plugins: Deactivate all other plugins except the one causing the issue to check for conflicts. If the issue resolves, reactivate the plugins one by one to identify the conflicting plugin.

    Inspect Console Errors: Open your browser’s developer tools (usually by pressing F12) and check the Console tab for any errors when trying to add a question. This can provide insight into what might be going wrong.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.