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Answers no more appear

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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • January 29, 2020 at 7:45 pm #2124
    mpap@iit.demokritos.gr[email protected]
    Participant

    Hi,

    Suddenly the quiz does not show new answers from users.
    I receive email notification that someone answered my quiz but when I go to the results section there is nothing.
    I deleted all the previous answers but still nothing.
    I then answered the quiz 3 times for test.
    The thing is that in the views/taken section, I see 3/3. But when I click results there is nothing.
    My website is [email protected]

    Thank you,
    Marios

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    January 29, 2020 at 7:47 pm #2127
    mpap@iit.demokritos.gr[email protected]
    Participant

    Correction: The website is http://brainmath.iit.demokritos.gr

    January 29, 2020 at 7:47 pm #2128
    Kriti SharmaKriti Sharma
    Keymaster
    This reply has been marked as private.
    February 2, 2020 at 6:20 pm #2170
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I am forwarding your issue to the development team. We will get back to you as soon as I hear back from the development team.

    Regards,
    Kriti

    February 8, 2020 at 3:29 am #2242
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    As we are not experiencing this issue at our end. So, we need the admin credentials of your website so that we can look into the issue.

    Please make sure to set the message as private before sharing the credentials and we also need the quiz name with which you are experiencing the issue.

    Kind regards,
    Kriti

    February 11, 2020 at 3:10 pm #2279
    Christina DaousChristina Daous
    Participant

    Hi! We’re having the same issue. http://www.ohotv.fi

    February 12, 2020 at 4:34 am #2281
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We need the admin credentials of your website so that we can look into the issue.

    Please make sure to set the message as private before sharing the credentials and we also need the quiz name with which you are experiencing the issue.

    Kind regards,
    Kriti

    February 12, 2020 at 7:48 am #2283
    Christina DaousChristina Daous
    Participant
    This reply has been marked as private.
    February 12, 2020 at 7:49 am #2284
    Christina DaousChristina Daous
    Participant
    This reply has been marked as private.
    February 12, 2020 at 2:43 pm #2288
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I checked your quizz’s results page. As you haven’t used %Question_Answer% template variable on the results page, that’s why answers aren’t being recorded by the quiz.

    Regards,
    Kriti

    February 13, 2020 at 8:03 am #2292
    Christina DaousChristina Daous
    Participant

    Hi,

    I don’t think that’s it. As you can see from the other quiz, MotorXpress katsojakysely, it’s not there either and it shows results normally.
    Can you please check again?

    Thanks!

    February 13, 2020 at 8:04 am #2293
    Christina DaousChristina Daous
    Participant

    In addition, is there a possibility to get the answers now? These are crucial to us!

    February 14, 2020 at 6:07 am #2309
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I need to forward your issue to the development team. I will get back to you as soon as I hear back from them.

    Regards,
    Kriti

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