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mailchimp integration does not work

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #742
    info@gwynethleermakers.nl[email protected]
    Participant

    I have a question about the addon mailchimp integration which I bought a few days ago.

    The integration is not working. Sign up form is not visible on my quiz page. I have checked the documentation about the addon and followed all the steps, but stil doesn’t work.

    Can you help, please?

    #762
    KharisKharis
    Keymaster

    Hello there,

    Would you mind sharing your site’s admin username and password to allow me checking it directly from there? I’d like to inspect what’s going wrong in there. Use private reply to securely share username and password along with admin login URL. Meanwhile read once again this documentation: https://quizandsurveymaster.com/docs/integrations/mailchimp/.

    Regards,
    Kharis

    #773
    info@gwynethleermakers.nl[email protected]
    Participant
    This reply has been marked as private.
    #798
    info@gwynethleermakers.nl[email protected]
    Participant
    This reply has been marked as private.
    #819
    KharisKharis
    Keymaster

    Hello there,

    Thank you for sharing. What is URL address to your site’s admin login form?

    Regards,
    Kharis

    #843
    info@gwynethleermakers.nl[email protected]
    Participant
    This reply has been marked as private.
    #888
    KharisKharis
    Keymaster

    Hello there,

    I am able to log into your site’s admin. I will be back inspecting it further. I will update you soon.

    Regards,
    Kharis

    #949
    KharisKharis
    Keymaster

    Hello there,

    When doing inspection in your site, we found the contact form is hidden by a JavaScript that might be produced either by active theme or other plugin. To fix it, try adding this CSS code to Appearance > Customize > Additional CSS from dashboard.

    
    .quiz_section div {
        display: block !important;
    }
    

    If this doesn’t make any difference, try temporarily swithing your theme to one of default WordPress themes to rule out theme-specfic script issue. To do plugin conflict check, try temporarily disable all other active plugins at once. Re-run your test. To narrow down the possible source of the problem, try reactivating them one by one.

    Regards,
    Kharis

    #11726
    Abbas KhanAbbas Khan
    Participant

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