Skip to content Skip to main navigation Skip to footer

Flashcards not turning

Welcome to QSM Support Forum. › Forums › QSM Pro Support › Flashcards not turning

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 24, 2020 at 3:49 pm #4191
    Marcel AllenspachMarcel Allenspach
    Participant

    Hi

    I installed FLashcards add-on, can create them and embed the shortcode. In frontend they do not turn around when clicked. Working with WP /Avada.

    Thanks
    Marcel

    May 24, 2020 at 4:23 pm #4192
    Marcel AllenspachMarcel Allenspach
    Participant

    Discovered another problem. Plugin is asking for update to 1.1.0 although 1.1.0 is installed.

    May 25, 2020 at 6:07 pm #4210
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marcel,

    Welcome to QSM Pro support forum. Hope you are having a great day.

    I request you to please share the admin credentials of your website so that our development team can look into the issue. Make sure to set the message as private before sharing the credentials.

    Regards,
    Kriti

    May 30, 2020 at 5:15 am #4336
    Marcel AllenspachMarcel Allenspach
    Participant
    This reply has been marked as private.
    May 30, 2020 at 10:31 am #4344
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marcel,

    I just pasted the flashcards shortcode after creating a new page called ‘test’ and it is working fine.

    Please check the following URL: https://digitaldaz.ch/?page_id=823&preview=true&aiEnableCheckShortcode=true

    The page I created is saved as a draft, you can delete it afterwards.

    And I have recorded this issue on the backend, I will talk to the development team regarding this issue.

    Regards,
    Kriti

    May 30, 2020 at 10:44 am #4345
    Marcel AllenspachMarcel Allenspach
    Participant

    Hi

    OK, seems to have been a conflict with Avada theme, I changed themes in the meantime.

    Thanks,
    Marcel

    May 30, 2020 at 6:40 pm #4354
    Kriti SharmaKriti Sharma
    Keymaster

    That’s great to hear Marcel.

    Kind regards,
    Kriti

    May 31, 2020 at 6:49 am #4357
    Marcel AllenspachMarcel Allenspach
    Participant

    Hi

    I still have the problem, that it keeps asking for an update to 1.1.0 which is already installed. If I run update, it fails.

    May 31, 2020 at 7:12 pm #4363
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marcel,

    I will forward the update issue to the development team on Monday i.e. tomorrow. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    June 5, 2020 at 6:36 am #4472
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Marcel,

    I request you to please share the license key with us. So that we can check is there any issue with the license key?

    Kind regards,
    Kriti

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.